TOYOTA AUSTRALIA RECALLS LANDCRUISER PRADO VEHICLES DUE TO ELECTRIC BRAKE CONTROLLER

Toyota Australia has today announced that it will initiate a safety recall involving certain LandCruiser Prado vehicles produced between 24^th June 2024 – 3^rd October 2024 (inclusive). There are approximately 524 vehicles involved in the Australian market.

The involved vehicles may be equipped with an optional accessory Electric Brake Controller. Due to an error in the fitting instructions for this accessory, the Lower Driver’s Airbag Assembly (removed during accessory fitment) may have been reinstalled using the incorrect torque. This may cause the bolts to loosen and the airbag may not deploy as designed in the event of a collision which could increase the risk of injury or death to vehicle occupants.

For all involved vehicles, Toyota dealers will inspect for presence of an Electric Brake Controller and if required, complete the recall free of charge to owners.

Completion of this recall will take approximately 1 hour. Depending on the Dealer's work schedule, owners may be required to make the vehicle available for a longer period of time.

Toyota Australia will contact all owners of involved vehicles to provide details of this safety recall campaign. Owners are asked to keep their contact details up to date with Toyota so future communications can be received.

Owners with additional questions or concerns are asked to please contact their local/preferred Toyota Dealer in the first instance or the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00am-7.00pm AEDT). Please quote your 17-digit Vehicle Identification Number (VIN).

Q&A

Q1. What models are involved in Australia?
A1. There are approximately 524 Toyota LandCruiser Prado vehicles involved in the Australian market within the following VIN range.

Note: Although the involved vehicles are within the above VIN ranges, not all vehicles in these VIN ranges were sold in the Australian market.
(#) indicates additional check digit (alpha or numeric).

Q2. What is the condition? (Description)
A2: The involved vehicles may be equipped with an optional accessory Electric Brake Controller. Due to an error in the fitting instructions for this accessory, the Lower Driver’s Airbag Assembly (removed during accessory fitment) may have been reinstalled using the incorrect torque. This may cause the bolts to loosen and the airbag may not deploy as designed in the event of a collision which could increase the risk of injury or death to vehicle occupants.

SQ1. Are there any symptoms/warnings before the problem can occur?
A: If the Lower Driver's Airbag Assembly retaining bolts were not reinstalled correctly during accessory fitment, a rattle may be heard from the driver’s knee airbag area. We advise owners of affected vehicles to arrange for an inspection with their local/preferred Toyota dealer regardless of whether this symptom has manifested.

Q3. What does the remedy involve?
A3: For all involved vehicles, Toyota dealers will inspect for presence of an Electric Brake Controller and if required, complete the recall free of charge to owners.

Q4. How long will the remedy take?
A4: Completion of this recall will take approximately 1 hour. Depending on the Dealer's work schedule, owners may be required to make the vehicle available for a longer period of time.

Q5. Can I continue to drive my vehicle?
A5. Yes, you can continue to drive your vehicle however we request owners contact their local/preferred Toyota dealership to arrange recall completion as a priority.  

In the meantime, if you have any concerns, please contact your local/preferred Toyota dealership or the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00-7.00pm AEDT).

Q6. Does this condition affect other Toyota models in Australia?
A6. Only models mentioned in the VIN range we identified [refer table at question 1] are involved in the Australian market.

Q7. My vehicle is in the affected production range. What should I do?
A7. Please contact your closest/preferred Toyota dealer to verify if your vehicle is affected. Alternatively, please contact the Toyota Recall Campaign Helpline on 1800 987 366 (Mon-Fri 8.00am-7.00pm AEDT). Please quote your Vehicle Identification Number (VIN).

Q8. Where can I find my VIN?
A8. VIN number location varies by model. For information on how to find the VIN position specific to your vehicle, please search "vehicle identification number" in the alphabetical index at the rear of your Owner's Manual.